In order to be considered for this position you must live in one of the following states: Arizona, Kentucky, Texas, West Virginia, Delaware, Florida, Georgia, Kansas, North Carolina, Tennessee or Virginia.
This is a Seasonal Work From Home Customer Service Associate position. The ideal Seasonal Work From Home Amazonian is internet savvy and has technical aptitude when it comes to online tools and research. You will think outside the box, solve problems, answer questions, and resolve concerns presented by our Amazon customers. Our customers contact us by phone and chat, and you can help us deliver customer obsessed results.
This is an hourly position; pay rate nation wide is $10.00 per hour. You will have a bonus opportunity, eligible for health benefits (Employed more than 90 days & work more than 30 hours/week), and dedicated resources to support your ongoing growth and development.
Seasonal employees may remain with Amazon in a temporary capacity for up to six months, depending on business need. There may be opportunities for regular long term employment.
Our Virtual Contact Center is open from 3AM – Midnight Pacific Time. Schedule flexibility is required and expected. Shifts include mornings, afternoons, and evenings, typically one or both weekend days, and occasional overtime. If you are a student or in the military, we will do our best to work around your school/military schedule. Hours for all staff increase substantially during our peak season (Thanksgiving through mid-January).
In order to be consider for this opportunity, your home/work address must reside in one of the following states: Arizona, Kentucky, Texas, West Virginia, Delaware, Florida, Georgia, Kansas, North Carolina, Tennessee, or Virginia.
A PC (recommended) or Mac (acceptable) computer (we do not support tablets, Chromebook, Netbooks, or Linux for this role)
- High speed hard wired internet (10 MB/second, no WiFi)
- Compatible security protocols
- Analog phone line for work only
- Distraction free home workspace
- For PC, Windows 7 or 8, Windows Auto Update, & 64-bit Operating system
- For Mac, OSX 10.7 to 10.9 (10.10 Yosemite is not compatible)
High School Diploma, GED, or equivalent
Technical acumen: familiar with various operating systems, chat, email, and the internet
Ability to participate and complete mandatory Full Time training (this schedule may be different from your production schedule upon hiring)
Ability to complete I9 work authorization paperwork in person
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